Privacy Policy

1. Commitment to Data Privacy

JOIVORA TECHNOLOGIES (“Company,” “we,” “us,” or “our”), registered in Bengaluru, Karnataka, India, is dedicated to protecting the privacy, confidentiality, and security of personal and corporate data collected through our website, proprietary applications (including AAVORA Living, AutoAssist, BookNest, AutoServe Pro, TransFlow TMS, and SAHYORA), and client engineering engagements.

2. Information We Collect

We collect information to provide high-quality services, fulfill contractual commitments, and optimize platform user experience:

• Inquiry & Contact Data: Name, professional email address, corporate phone number, company name, and project scope submitted through our contact forms or WhatsApp integration.
• Product Account Data: Identification, billing credentials, and profile information necessary for logging into our proprietary web and mobile suites.
• Technical Telemetry: IP addresses, browser specifications, diagnostic logs, session response times, and anonymous usage analytics to maintain system reliability.

3. How We Use and Protect Data

All personal and commercial information is stored using enterprise-grade 256-bit AES encryption at rest and TLS 1.3 in transit. We strictly adhere to the following principles:

• We never sell, rent, or trade your personal or business data to third-party advertisers.
• Data is processed solely to deliver requested software services, cloud integrations, and product demonstrations.
• Access to client source code, databases, and customer records is governed by strict Role-Based Access Controls (RBAC) and Non-Disclosure Agreements (NDAs).

4. Compliance with Applicable Laws

Our operations align with the Information Technology Act, 2000, the Digital Personal Data Protection Act (DPDP), 2023 of India, and global data privacy benchmarks including the European Union General Data Protection Regulation (GDPR).

5. Contact Our Data Governance Team

For inquiries regarding this Privacy Policy, data access requests, or regulatory queries, please contact our Data Protection Officer: