Terms of Service

1. Acceptance of Terms

By accessing the website of JOIVORA TECHNOLOGIES (“Company,” “we,” or “our”), utilizing our IT consulting services, or deploying any of our proprietary software products (AAVORA Living, AutoAssist, BookNest, AutoServe Pro, TransFlow TMS, SAHYORA), you agree to be bound by these Terms of Service and any associated Master Services Agreement (MSA) or Statement of Work (SOW).

2. Intellectual Property Rights

Ownership of intellectual property is strictly delineated according to contract structure:

• Custom Client Engagements: Bespoke code, assets, and design deliverables developed under a fully executed contract become the intellectual property of the client upon complete receipt of agreed compensation, subject to standard non-exclusive reusable framework libraries.
• Proprietary Products: All trademarks, algorithms, source code, and design patents powering our proprietary platforms (AAVORA, AutoAssist, BookNest, AutoServe Pro, TransFlow TMS, SAHYORA) remain the sole exclusive property of JOIVORA TECHNOLOGIES.

3. Service Level Agreement (SLA) & Warranty

JOIVORA TECHNOLOGIES delivers high-availability engineering with targeted 99.9% uptime SLA commitments for enterprise cloud tiers. All custom projects undergo rigorous QA testing and include standard post-deployment warranty support against functional defects as outlined in the client's SOW.

4. Limitation of Liability & Governing Law

In no event shall JOIVORA TECHNOLOGIES or its directors be liable for indirect, incidental, or consequential damages resulting from third-party outages, unauthorized access beyond standard security safeguards, or customer misconfigurations. These terms are governed by the laws of India, with exclusive jurisdiction in the courts of Bengaluru, Karnataka.

5. Legal Inquiries

For legal inquiries, contract clarifications, or commercial enterprise agreements, please contact: